Terms of Use for Coco Connect
Coco Connect (“the Service”) is operated by Cobalt Creative LLC.
Effective Date: May 17, 2026
Welcome to Coco Connect. These Terms of Use (“Terms”) govern your access to and use of the Coco Connect website, applications, and services.
By accessing or using Coco Connect, you agree to be bound by these Terms. If you do not agree, please do not use the service.
Description of Service
Coco Connect is a communication and wellness check-in platform designed to help families and caregivers stay gently connected with senior loved ones through automated messages, responses, reminders, and related communication tools.
Coco Connect is not a medical service, emergency monitoring system, or healthcare provider.
Eligibility
You must be at least 18 years old to create an account or use Coco Connect.
By using the service, you represent that:
You have authority to provide the contact information entered into the platform
You have permission from the intended senior participant to receive communications through Coco Connect
All information provided is accurate and current
User Responsibilities
You agree to:
Provide truthful and accurate information
Maintain the confidentiality of your login credentials
Use the service only for lawful purposes
Respect the privacy and consent of all individuals involved
You agree not to:
Use the service to harass, abuse, or impersonate others
Attempt unauthorized access to Coco Connect systems
Interfere with the operation or security of the platform
Use automated tools to scrape or misuse the website
SMS Communications
By providing phone numbers through Coco Connect, you consent to receive SMS messages related to the service, including:
Daily check-ins
Notifications
Status updates
Service communications
Standard messaging and data rates may apply depending on your carrier.
Users may opt out of communications by contacting:
coco@cococonnect.co
No Emergency Services
Coco Connect is not intended for emergency monitoring.
You acknowledge and agree that:
Messages may be delayed or fail due to carrier or technical issues
Coco Connect does not guarantee delivery of communications
Coco Connect should not be relied upon in emergencies or urgent medical situations
In any emergency, call 911 or appropriate emergency services immediately.
Privacy
Your use of Coco Connect is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect information.
Intellectual Property
All content, branding, software, graphics, logos, text, and functionality associated with Coco Connect are the property of Coco Connect or its licensors and are protected by applicable intellectual property laws.
You may not:
Copy
Modify
Distribute
Reverse engineer
Republish
Commercially exploit
any portion of the service without prior written permission.
Service Availability
We may modify, suspend, or discontinue any portion of the service at any time without notice.
We do not guarantee uninterrupted or error-free operation of the platform.
Disclaimer of Warranties
Coco Connect is provided “as is” and “as available.”
To the fullest extent permitted by law, Coco Connect disclaims all warranties, express or implied, including:
Merchantability
Fitness for a particular purpose
Non-infringement
Reliability or availability of the service
Limitation of Liability
To the fullest extent permitted by law, Coco Connect and its operators shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Emotional distress
Lost data
Missed communications
Service interruptions
Your use of the service is at your own risk.
Indemnification
You agree to indemnify and hold harmless Coco Connect, its owners, operators, affiliates, and service providers from any claims, damages, liabilities, or expenses arising from:
Your use of the service
Violation of these Terms
Misuse of communications or contact information
Violation of applicable laws or third-party rights
Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Florida, without regard to conflict of law principles.
Any disputes arising from use of the service shall be resolved in the appropriate courts located in Florida.
Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.
Continued use of the service after changes constitutes acceptance of the revised Terms.
Contact Information
If you have questions regarding these Terms of Use, please contact:
Coco Connect Email: coco@cococonnect.co
Website: https://cococonnect.co